Our Mission is to provide OEM dealerships with the technology, tools and support necessary to bring their service expertise directly and conveniently to their customers, anywhere, anytime.
Our Program provides OEM dealerships the hardware, software, and support assets needed to operate a profitable Mobile Service program successfully.
Our Value, Mobile Service facilitated through OES benefits participating dealerships:
- Conquest new customers
- Increase retention with existing customers
- Improve CSI
Our Motivation is to make dealerships successful at Mobile Service by expanding their service operations and revenue. The fact is that OEM dealerships typically retain well less than half of the total available service business in their market areas. OEM customers consistently rank inconvenience as a primary reason for not returning to the dealership.